Privacy Policy

Who we are

Ciara's Calling — found at https://ciarascalling.com

What type of information we collect & how we collect it

Voluntarily supplied information:

Most of the personal information we process is provided directly by you for one of the following reasons:

  • You have signed up for a course on the website

  • You have sent us a message via the contact form

Ciarascalling.com currently collects and processes the following voluntarily supplied information:

  • When you purchase from us, we'll ask you to provide information including your name, billing address, shipping address, email address, and optional account info like username and password.

  • We collect your email address when subscribing to our mailing list.

  • Name and email address when commenting or reviewing products on the website.

  • If you create an account, we will store your name, address, and email, which will be used to populate the checkout for future orders.

Automatically tracked information:

While you visit our site, we'll track:

  • Courses you've viewed - to show you content you've recently interacted with.

  • Location, IP address, and browser type - used for analytics and technical improvement.

What we do with the information we have

We only collect and use your personal data for the sole purpose it was intended for.

  • When purchasing a product, we collect personal data to send you information about your order, respond to queries, process payments, and prevent fraud.

  • When subscribing, we use your email address to send post updates and subscriber emails from the ciarascalling.com domain only.

  • When commenting or reviewing, we display your name publicly and use your email to notify you when your comment is live. Comment data is retained indefinitely to allow follow-up moderation.

  • For registered users, personal profile data is stored and can be edited or deleted anytime (except usernames).

We do not share any information received from users with other organisations or individuals, except for secure third parties who help us deliver services. These include:

  1. PayPal & PayPal Checkout

    • We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, such as the purchase total and billing info. View PayPal Privacy Policy.

  2. Stripe

    • We also accept payments through Stripe. Some of your data such as billing information and total will be securely sent to Stripe. View Stripe Privacy Policy.

GDPR & Consent

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is Consent. By providing your personal details during a purchase or signup, you consent for us to process that data solely for the purpose of delivering your order or service.

You are not consenting for your data to be used for unrelated purposes or shared with other individuals or organisations. You can withdraw consent at any time by contacting ciara@ciarascalling.com.

What rights you have over your data

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold, including anything you've provided. You may also request that we delete your personal data, excluding data we must retain for legal or security reasons.

Your data protection rights

  • Right of access - Request copies of your personal data.

  • Right to rectification - Request correction of inaccurate or incomplete information

  • Right to erasure - Request deletion of your data in certain circumstances.

  • Right to restrict processing - Ask us to limit how we use your data.

  • Right to object - Object to our processing of your data in certain situations.

  • Right to data portability - Request your data be transferred to another organisation or to you.

You will not be charged for exercising these rights. We will respond within one month of receiving your request.

To make a request, please email ciara@ciarascalling.com.